Tuesday, July 16, 2013

From our Family to Yours

While it's always pleasant to read feedback from happy customers, I was recently struck by a particular letter that I received from a young girl and couldn't help but share it. Ashlyn wrote us this sweet letter about her love of Madonna Inn and shared with us the significance it has for her and her mom and brother. The note was beautifully handwritten (on MI stationary, of course) and expressed one of Madonna Inn's most essential values: family tradition. Not only is the Inn still operated by members of the Madonna family -- but a large portion of MI's employees are fathers and sons, mothers and daughters, or husbands and wives. This family dynamic brings a genuine, wholesome and welcoming aspect to our establishment that truly sets us apart from other destinations. While our guests are able to escape reality in the grandeur and theatrics of the Madonna atmosphere, they are attended to with the kindness and consideration that one might expect from a relative or friend. When you stay with us, you are more like a guest in our home than in our hotel.

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