Thursday, December 19, 2013

A Visit from Santa's Helpers

Each holiday, Madonna Inn employees sacrifice time with their loved ones to make sure that our business runs smoothly. While working on a holiday would bum most people out, the MI staff is never so unified, enthusiastic and loving as they are during the holidays. Melissa, one of our fabulous bartenders, recently shared a story with me that really put me in the holiday spirit, and made me realize how much people appreciate our Madonna Inn team. It was TGD and Melissa was working the Silver Bar when two nice ladies she'd never seen before, Heidi and Holly, sat down in her section. Melissa greeted them with a cheerful, "Happy Thanksgiving!" To this, the ladies responded by thanking her for working... especially on a holiday when she would rather be with her family. They wanted to make sure she knew how much her service meant to them she was not only working on a holiday, but working on a holiday with a gracious heart. Melissa was touched by their words, but didn't chat much with them after that except to check on them and bring them their ticket. As Heidi and Holly were about to leave, they struck up a conversation about early Black Friday shopping. They said they were heading over to Old Navy because they were starting their Black Friday sale early. Melissa told them that because she had to work she probably wouldn't make it, but had had seen a cute Old Navy jacket that she'd been wanting to buy herself. Heidi and Holly questioned her about the jacket, asking what it looked like and what size it was so that they could "stash it in the dressing room for her so it would still be there when she made it out to shop." Melissa went along with it all, thinking their offer was kind and all in good humor. Fast forward about an hour later, and the hostess had walked up to the bar, informing Melissa that there were some ladies at the front desk that were asking to speak with her. Not knowing what was up, Melissa said she was nervous. When she got to the desk, she saw the two familiar faces of Holly and Heidi, who told her to open her hands and close her eyes. When Melissa opened her eyes and realized that the ladies had gotten her the jacket she'd been wanting she could hardly believe what had happened. Excited, surprised and touched, Melissa was teary-eyed and speechless. When she finally found the words to thank her not-so-secret Santa's Helpers, Heidi and Holly simply smiled and told her to consider it an early Christmas gift. Although Melissa hasn't seen Heidi and Holly since that day, each time she wears her new jacket she is reminded of their kindness and the magic of the holiday spirit.


  1. Great post, Audrey! I'm still warm and tingly from that experience. It will stay with me forever!! Thanks for sharing :)


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